About

FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do I need an account to place an order?

  No, you do not need to have an account to place an order on our website. However, it is recommended to make an account to check and manage your order status during the delivery process.

• How would I know which size to choose?

  You can easily find your garment size from an international sizing chart provided on the website.

• Can I cancel or modify my order?

  You can cancel or modify an order within 24 hours from purchase by contacting [email protected].

• What are my payment method options?

  You can quickly pay through a Visa card, Master card, or PayPal.

• How can I have a receipt and track of my order?

  After you place an order, you will receive an email providing you with a receipt of your purchase and a tracking number.

• Can I add items to my order after purchase?

  Yes, if the items are being shipped to the same address and within 24 hours of purchase, you can add items to your order. To do so, please contact [email protected].

• When will I receive my package?

  It takes 3 business days to process your order and then 7-14 business days for delivery.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.